Smart Grid Value-Added Business Survey and Customized Service

doi:10.11930/j.issn.1004-9649.201706001

Abstract

Abstract: Smart grid value-added business include intelligent electricity services, electric vehicle charging, Fiber To The Home (FTTH) and public information service. These services have gradually integrated with customers' daily life. Customer information and needs for different smart grid value-added services are collected through internet surveys. Based on characteristic and requirement analysis, customized services for different types of consumers are proposed in order to meet personalized needs and increase customer comfort level.

Key words: smart grid, value added service, user group characteristics, personalized service

CLC Number:

TM761

WANG Kaijun, ZHENG Weimin, SUN Ke, JIN Kangmeng, ZHANG Pei. Smart Grid Value-Added Business Survey and Customized Service[J]. Electric Power, 2018, 51(2): 67-74.

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URL: https://www.electricpower.com.cn/EN/10.11930/j.issn.1004-9649.201706001

https://www.electricpower.com.cn/EN/Y2018/V51/I2/67

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